You hire the best employees, but they are not equally computer literate. You purchase the best computer hardware and software, but technology is not perfect. You do everything right, but hackers wreak havoc with your website. Your employees can’t keep up with their job and compensate for IT problems, too. This burns up time. This costs your organization money and, potentially, customers.
Computers often have automated updates go wrong, freezing out any activity until it is fixed. Servers seem to go down for no reason at all. Viruses and spyware sneak their way into the network and causes unforeseen, costly issues. Your website might crash due to bad code or a hacker. There are any number of things that can technologically ruin your day if you don’t have the proper support in place to fix them quickly and professionally.
Relying on the in-house, hobbyist IT person who knows a lot about computers doesn’t help if they are busy or out for the day. And, as smart as they are, they are no substitute for trained professionals who are available when you need them to diagnose and correct complex IT problems. In fact, quite often a bad fix or Band-Aid is worse than no fix at all. In that case, you are going to have to call in the professionals anyway, so why not just start with them?
Knowing that Tech365 takes responsibility for all IT issues and works them to resolution gives our clients a sense of relief. The buck stops at our door!
You hire the best employees, but they are not equally computer literate. You purchase the best computer hardware and software, but technology is not perfect. You do everything right, but hackers wreak havoc with your website. Your employees can’t keep up with their job and compensate for IT problems, too. This burns up time. This costs your organization money and, potentially, customers.
Computers often have automated updates go wrong, freezing out any activity until it is fixed. Servers seem to go down for no reason at all. Viruses and spyware sneak their way into the network and causes unforeseen, costly issues. Your website might crash due to bad code or a hacker. There are any number of things that can technologically ruin your day if you don’t have the proper support in place to fix them quickly and professionally.
Relying on the in-house, hobbyist IT person who knows a lot about computers doesn’t help if they are busy or out for the day. And, as smart as they are, they are no substitute for trained professionals who are available when you need them to diagnose and correct complex IT problems. In fact, quite often a bad fix or Band-Aid is worse than no fix at all. In that case, you are going to have to call in the professionals anyway, so why not just start with them?
Knowing that Tech365 takes responsibility for all IT issues and works them to resolution gives our clients a sense of relief. The buck stops at our door!
Know that your organization is supported local reps, not an outsourced helpdesk.
We proactively prepare and implement solutions that help mitigate disastrous security issues.
We listen and understand the needs and implement valuable solutions accordingly.
(317) 762-8362
contact@Tech365.support
(317) 900-1776
Yes! Utilizing our Tech365 Monitoring, we're able to spot the majority of issues which notify us and we're able to proactively resolve before they're a problem.
Sort of. There is no one person or company who can solve all problems but we tell our client we're usually the most qualified to figure it out. If we're unable to determine a solution, we'll work to find the right people who can. We take responsibility for all problems and work to resolution.
Our normal business hours are 9 AM - 5 PM as we are a family owned business and we like to spend time with our families; that's very important to our success. Though, we understand business and technology doesn't stop at 5 PM that's why we are still available for support after hours. If you're in need emergency tech support call us at (317) 900-1776.
Tech365 is a full service IT and tech support company located in Noblesville, IN but also serves businesses and organizations in Fishers, Carmel, Indianapolis, and Bloomington.
