Not every problem can be solved remotely. In those situations, your lead engineer will come on-site to address and solve the issue at hand.
On-site visits enable us to discuss crucial or longer-term IT strategies, meet and dialog with staff, analyze potential on-site issues, and address those issues people only tell you about when you’re physically there.
As our slogan illuminates, we are available for your organization year-round
On-Site Support can mean different things to different organizations, so we provide a variety of services.
By implementing valuable solutions we're able to save our clients money and resources.
We proactively prepare and implement solutions that help mitigate disastrous security issues.
No matter where your organization goes, Tech365 is always ready to adapt and assist.
(317) 762-8362
contact@Tech365.support
(317) 900-1776
Yes! Utilizing our Tech365 Monitoring, we're able to spot the majority of issues which notify us and we're able to proactively resolve before they're a problem.
Sort of. There is no one person or company who can solve all problems but we tell our client we're usually the most qualified to figure it out. If we're unable to determine a solution, we'll work to find the right people who can. We take responsibility for all problems and work to resolution.
Our normal business hours are 9 AM - 5 PM as we are a family owned business and we like to spend time with our families; that's very important to our success. Though, we understand business and technology doesn't stop at 5 PM that's why we are still available for support after hours. If you're in need emergency tech support call us at (317) 900-1776.
Tech365 is a full service IT and tech support company located in Noblesville, IN but also serves businesses and organizations in Fishers, Carmel, Indianapolis, and Bloomington.
